Vyomara VoiceLegal
Vyomara Voice Refund and Cancellation Policy
Last updated: 7 October 2026
This policy covers the Vyomara Voice Pro subscription, sold by Ajoy Chetri, a sole proprietor trading as Vyomara™. It applies whenever you buy Pro.
In short: cancel any time. If you ask within 7 days of your first Pro purchase (14 days in the EU, EEA and UK), you get a full refund. After that, there are no refunds for partly used periods, except in the cases listed below. Approved refunds go back to your original payment method, usually within 5–10 business days.
1. The free plan
The free plan costs nothing, so there is nothing to refund. You can stop using it or delete your account at any time.
2. Cancelling Pro
- How to cancel. Email hello@vyomara.com from your account email with the subject "Cancel Pro". We confirm the cancellation by email within 48 hours.
- Through your bank or UPI app. You can also cancel the auto-pay mandate there. Please tell us too, so your account shows the right status.
- What happens when you cancel.
- Your subscription won't renew, and you won't be charged again.
- You keep Pro until the end of the period you have already paid for. Your account then moves to the free plan.
- No penalty. Cancelling is free. You don't need to give a reason.
3. Refunds
| Situation | Refund |
|---|---|
| First-ever Pro purchase, monthly or yearly, if you ask within 7 days of payment (14 days if you live in the EU, EEA or UK) | Full refund, no questions asked |
| Renewals, and any later purchase after the first | No refund for the current period. Cancel to stop the next renewal. |
| Partly used month or year | No partial refunds, except in the cases below |
| You were charged twice, charged the wrong amount, or charged after you cancelled | Full refund of the wrong charge |
| Pro didn't work for you because of a fault on our side that we couldn't fix within a reasonable time | Refund for the affected period (full or pro-rata) |
| We stop Pro, change these terms to your disadvantage, or end your plan through no fault of yours | Pro-rata refund of the unused part |
| We end your account because you seriously broke the Terms (for example, abuse or fraud) | No refund, except where the law requires one |
The first-purchase refund is available once per person.
4. How to ask for a refund, and how long it takes
- Email hello@vyomara.com with the subject "Refund request". Include your account email and the payment ID or date.
- We acknowledge your request within 48 hours and tell you our decision within 5 business days.
- If we approve it, we start the refund within 2 business days. The money goes back to the original payment method.
- Banks usually take 5–10 business days to show the refund: about 2–7 days for UPI, 2–10 days for net banking and 5–10 days for cards. If you haven't received it after 10 business days, email us and we'll send you the bank reference number so you can trace it.
- We refund the full amount you paid. If you paid in US dollars, the amount in your own currency may differ slightly because of your bank's exchange rate. We can't control that.
- After a refund, your account moves to the free plan.
5. EU, EEA and UK customers
If you live in the EU, EEA or UK, the law gives you 14 days to cancel a new online service contract. We go further than the law requires: if you cancel within 14 days of your first Pro purchase, we refund you in full, even if you've already used Pro. For later purchases and renewals, your legal rights still apply, and this policy doesn't reduce them.
6. Your legal rights
Nothing in this policy limits your rights under India's Consumer Protection Act 2019 or other consumer laws that apply to you.
7. Contact
Ajoy Chetri (trading as Vyomara™), Founder and Grievance Officer
Email: hello@vyomara.com · Phone: +91 7005175548
H/No 150 Gautam Bosti, Khatkhati, Bokajan, Karbi Anglong, Assam 782480, India
We acknowledge every complaint within 48 hours and resolve it within 30 days.